Comments on: HBR article demonstrates that leaders need to manage complexity http://caddellinsightgroup.com/blog2/2007/11/hbr-article-demonstrates-that-leaders-need-to-manage-complexity/ A wide-ranging discussion of important business-related matters, such as innovation, risk, understanding customers and managing groups Wed, 03 Mar 2010 16:10:33 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Customers Are Talking » Blog Archive » From “The Catalyst” - a different kind of speed http://caddellinsightgroup.com/blog2/2007/11/hbr-article-demonstrates-that-leaders-need-to-manage-complexity/comment-page-1/#comment-676 Customers Are Talking » Blog Archive » From “The Catalyst” - a different kind of speed Mon, 20 Apr 2009 18:19:37 +0000 http://caddellinsightgroup.com/blog2/?p=427#comment-676 [...] speed reminds me of Kotter’s arguments in “A Sense of Urgency” and the Cynefin framework. Fast-food processes are stable, repeatable; they reside in the Known/Simple domain of Cynefin. [...] [...] speed reminds me of Kotter’s arguments in “A Sense of Urgency” and the Cynefin framework. Fast-food processes are stable, repeatable; they reside in the Known/Simple domain of Cynefin. [...]

]]> By: Michelle Malay Carter http://caddellinsightgroup.com/blog2/2007/11/hbr-article-demonstrates-that-leaders-need-to-manage-complexity/comment-page-1/#comment-73 Michelle Malay Carter Fri, 02 Nov 2007 11:50:00 +0000 http://caddellinsightgroup.com/blog2/?p=427#comment-73 John,<br/><br/>I agree with what you are saying here. Stratified systems theory, aka Jaques' Requisite Organization, takes this idea of complexity and codifies it. It divides work into distinct layers of complexity. Then, it provides a complimentary piece of information regarding human capability to solve problems at the various layers. Match human capability with its corresponding level of role complexity and watch the pieces fall into place within organizations.<br/><br/>To get the flavor of how this works in the real world, you can read this case study: http://www.peoplefit.com/downloads/Specialty_Chemicals_Success-pf.pdf<br/><br/>Regards,<br/><br/>Michelle John,

I agree with what you are saying here. Stratified systems theory, aka Jaques’ Requisite Organization, takes this idea of complexity and codifies it. It divides work into distinct layers of complexity. Then, it provides a complimentary piece of information regarding human capability to solve problems at the various layers. Match human capability with its corresponding level of role complexity and watch the pieces fall into place within organizations.

To get the flavor of how this works in the real world, you can read this case study: http://www.peoplefit.com/downloads/Specialty_Chemicals_Success-pf.pdf

Regards,

Michelle

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