http://caddellinsightgroup.com/blog2/2008/02/influential-business-quotes/ A wide-ranging discussion of important business-related matters, such as innovation, risk, understanding customers and managing groups Wed, 03 Mar 2010 16:10:33 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://caddellinsightgroup.com/blog2/2008/02/influential-business-quotes/comment-page-1/#comment-904 Customers Are Talking » Blog Archive » How radical innovation and careful customer listening go together Thu, 10 Sep 2009 14:08:57 +0000 http://caddellinsightgroup.com/blog2/?p=511#comment-904 [...] should expect and welcome some level of rejection and antipathy (see Lenny Bruce reference in this post. But in the feedback they generate, there are seeds of insight. Is the proposal being understood? [...] [...] should expect and welcome some level of rejection and antipathy (see Lenny Bruce reference in this post. But in the feedback they generate, there are seeds of insight. Is the proposal being understood? [...]

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