Shop Talk Podcast #12 – Listrak’s Ross Kramer on common mistakes made in email marketing

The latest edition of the podcast includes an interview with Listrak Founder and CEO Ross Kramer. Ross discusses the ins and outs of communicating customer via e-mail, including the definition of the term “house file.” (I didn’t know what it meant either.) It was a fun and frank discussion, and I learned a lot.

You can download the podcast here.

Disclosure: I use Listrak’s email marketing platform.

Related links:
Ross Kramer’s blog

(Theme music: “Up the Coast,” from West Indian Girl’s latest album 4th and Wall.)

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  • http://caddellinsightgroup.com/blog2/2009/05/trying-something-different-in-managing-an-email-marketing-list/ Customers Are Talking » Blog Archive » Trying something different in managing an email marketing list

    [...] Ross Kramer of Listrak mentioned about email deliverability during our podcast last year has stuck in my mind. Ross said that it’s no longer enough for people not to object [...]

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