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	<title>Comments on: Time to start listening to front-line employees</title>
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	<link>http://caddellinsightgroup.com/blog2/2008/08/time-to-start-listening-to-front-line-employees/</link>
	<description>A wide-ranging discussion of important business-related matters, such as innovation, risk, understanding customers and managing groups</description>
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		<title>By: Customers Are Talking &#187; Blog Archive &#187; To motivate front-line employees: don&#8217;t just thank them, use their insights</title>
		<link>http://caddellinsightgroup.com/blog2/2008/08/time-to-start-listening-to-front-line-employees/comment-page-1/#comment-871</link>
		<dc:creator>Customers Are Talking &#187; Blog Archive &#187; To motivate front-line employees: don&#8217;t just thank them, use their insights</dc:creator>
		<pubDate>Wed, 05 Aug 2009 19:13:37 +0000</pubDate>
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		<description>[...] They sometimes are not even allowed internet access. [...]</description>
		<content:encoded><![CDATA[<p>[...] They sometimes are not even allowed internet access. [...]</p>
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		<title>By: Caddell Insight Group &#187; Blog Archive &#187; For review &#38; comment: a method for gathering-using customer intelligence from your front-line staff (part 1)</title>
		<link>http://caddellinsightgroup.com/blog2/2008/08/time-to-start-listening-to-front-line-employees/comment-page-1/#comment-573</link>
		<dc:creator>Caddell Insight Group &#187; Blog Archive &#187; For review &#38; comment: a method for gathering-using customer intelligence from your front-line staff (part 1)</dc:creator>
		<pubDate>Wed, 04 Mar 2009 16:53:57 +0000</pubDate>
		<guid isPermaLink="false">http://caddellinsightgroup.com/blog2/?p=654#comment-573</guid>
		<description>[...] touched on this topic six months ago, but I think it&#8217;s worthy of some [...]</description>
		<content:encoded><![CDATA[<p>[...] touched on this topic six months ago, but I think it&#8217;s worthy of some [...]</p>
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		<title>By: Wally Bock</title>
		<link>http://caddellinsightgroup.com/blog2/2008/08/time-to-start-listening-to-front-line-employees/comment-page-1/#comment-162</link>
		<dc:creator>Wally Bock</dc:creator>
		<pubDate>Wed, 13 Aug 2008 21:31:00 +0000</pubDate>
		<guid isPermaLink="false">http://caddellinsightgroup.com/blog2/?p=654#comment-162</guid>
		<description>Congratulations! This post was selected as one of the five best business blog posts of the week in my Three Star Leadership Midweek Review of the Business Blogs.&lt;br/&gt;&lt;br/&gt;http://blog.threestarleadership.com/2008/08/13/81308-a-midweek-look-at-the-business-blogs.aspx&lt;br/&gt;&lt;br/&gt;Wally Bock</description>
		<content:encoded><![CDATA[<p>Congratulations! This post was selected as one of the five best business blog posts of the week in my Three Star Leadership Midweek Review of the Business Blogs.</p>
<p><a href="http://blog.threestarleadership.com/2008/08/13/81308-a-midweek-look-at-the-business-blogs.aspx" rel="nofollow">http://blog.threestarleadership.com/2008/08/13/81308-a-midweek-look-at-the-business-blogs.aspx</a></p>
<p>Wally Bock</p>
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