http://caddellinsightgroup.com/blog2/2009/01/customers-are-talking-the-eureka-button/ A wide-ranging discussion of important business-related matters, such as innovation, risk, understanding customers and managing groups Wed, 03 Mar 2010 16:10:33 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://caddellinsightgroup.com/blog2/2009/01/customers-are-talking-the-eureka-button/comment-page-1/#comment-824 Customers Are Talking » Blog Archive » Customers are talking: The Hot Line Wed, 24 Jun 2009 20:07:58 +0000 http://caddellinsightgroup.com/blog2/?p=853#comment-824 [...] Related post: The Eureka Button [...] [...] Related post: The Eureka Button [...]

]]> http://caddellinsightgroup.com/blog2/2009/01/customers-are-talking-the-eureka-button/comment-page-1/#comment-639 Customers Are Talking » Blog Archive » Dealing with what customers tell you online Thu, 09 Apr 2009 15:25:18 +0000 http://caddellinsightgroup.com/blog2/?p=853#comment-639 [...] people who review the customer data to flag those that stand out in some way (perhaps using an Eureka button approach). Either way, gathering a bunch of stories and sending them through this process (see [...] [...] people who review the customer data to flag those that stand out in some way (perhaps using an Eureka button approach). Either way, gathering a bunch of stories and sending them through this process (see [...]

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