http://caddellinsightgroup.com/blog2/2009/03/for-review-comment-a-method-for-gathering-using-customer-intelligence-from-your-front-line-staff-part-1/ A wide-ranging discussion of important business-related matters, such as innovation, risk, understanding customers and managing groups Wed, 03 Mar 2010 16:10:33 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://caddellinsightgroup.com/blog2/2009/03/for-review-comment-a-method-for-gathering-using-customer-intelligence-from-your-front-line-staff-part-1/comment-page-1/#comment-942 Rakontu, open-source story-sharing software, is here « Customers Are Talking Tue, 20 Oct 2009 13:27:52 +0000 http://caddellinsightgroup.com/blog2/?p=1009#comment-942 [...] read this blog regularly, you may have encountered me discussing how nice it would be to gather stories from front-line personnel and share them with the rest of the company, or to have a repository where staff members could [...] [...] read this blog regularly, you may have encountered me discussing how nice it would be to gather stories from front-line personnel and share them with the rest of the company, or to have a repository where staff members could [...]

]]> http://caddellinsightgroup.com/blog2/2009/03/for-review-comment-a-method-for-gathering-using-customer-intelligence-from-your-front-line-staff-part-1/comment-page-1/#comment-588 Utilizar la mayor fuente de información sobre el cliente: los empleados de cara al público | Retail Tue, 10 Mar 2009 12:27:58 +0000 http://caddellinsightgroup.com/blog2/?p=1009#comment-588 [...] simple. Además está explicado en dos entradas de su blog que podéis consultar en inglés aquí y aquí. Yo lo intentaré resumir todo aquí,  siguiendo los puntos del [...] [...] simple. Además está explicado en dos entradas de su blog que podéis consultar en inglés aquí y aquí. Yo lo intentaré resumir todo aquí,  siguiendo los puntos del [...]

]]> http://caddellinsightgroup.com/blog2/2009/03/for-review-comment-a-method-for-gathering-using-customer-intelligence-from-your-front-line-staff-part-1/comment-page-1/#comment-576 Caddell Insight Group » Blog Archive » For review & comment: a method for gathering-using customer intelligence from your front-line staff (part 2) Thu, 05 Mar 2009 15:31:39 +0000 http://caddellinsightgroup.com/blog2/?p=1009#comment-576 [...] Caddell Insight Group Shop Talk - Innovation, Marketing and Alliances « For review & comment: a method for gathering-using customer intelligence from your front-line s... [...] [...] Caddell Insight Group Shop Talk – Innovation, Marketing and Alliances « For review & comment: a method for gathering-using customer intelligence from your front-line s… [...]

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