Tags: analysis, call centers, customer research, customers, narrative, sensemaking, video
John Caddell's blog
A wide-ranging discussion of important business-related matters, such as innovation, risk, understanding customers and managing groups
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Latest from Twitter- jmcaddell: Blog post: kind of a St. Patrick's Day post, a day late (of course): http://bit.ly/duRSzc
- jmcaddell: Standout #sxsw track: "Pink Lady Lemonade" by Acid Mothers Temple. 10+ minutes of loud, psychedelic rave: http://cot.ag/ai2QSF
- jmcaddell: Standout #sxsw track: Zillionaire - Loose Leaf http://awe.sm/52dE6 @hypem
- jmcaddell: Participating in #sxsw virtually again this year: listening to 632 mp3's of showcasing artists while working. Seems louder this year: good!
- jmcaddell: Arrived 1030 tonite at @HIAairport, & there were lots of cabs lined up at the taxi stand :)
- jmcaddell: At Atkins Park for a St. Pat's beer & early dinner before heading to the airport. At Limerick Junction the drinkers are out the door.
- jmcaddell: BTW, Happy St Patrick's Day to all the Caddells, Mcfaddens, McShanes, O'Connells, etc etc. And all Irish everywhere.
- jmcaddell: Long day. If I were Walt (Clyde) Frazier, I'd say I was "frazzled & bedazzled."
- jmcaddell: Conceptual Foundations of the Balanced Scorecard http://ff.im/hFlzI
- jmcaddell: Blog post: if you use the "Getting Things Done" method, Google Calendar is a big (free) help. http://bit.ly/bOWcnd
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Creative Commons license
Caddell Insight Group blog by John Caddell is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.-
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