Comments on: Re-examining Kindle pricing http://caddellinsightgroup.com/blog2/2009/06/re-examining-kindle-pricing/ A wide-ranging discussion of important business-related matters, such as innovation, risk, understanding customers and managing groups Wed, 03 Mar 2010 16:10:33 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: brad lee http://caddellinsightgroup.com/blog2/2009/06/re-examining-kindle-pricing/comment-page-1/#comment-846 brad lee Sun, 12 Jul 2009 12:04:48 +0000 http://caddellinsightgroup.com/blog2/?p=1299#comment-846 So amazon dropped their kindle pricing??? big deal!!! I bought my mother a kindle June 4 and it wasn't delivered until June 10. I still did NOT qualify for price difference refund!!!!!!!!!!<br>What lousy customer service. They should have at least considered an incremental refund for those in my circumstances. What a load of hooey.<br>I'm glad I have a Sony e-reader. At least they don't screw you over with this type of pricing. I was able to get my Sony reader at a discount because they phased their new version reader in and gave me a discount since I was an owner of their previous model. Also their downloads stay on my computer and aren't lost like when Amazon decides to just delete that book from their server. So amazon dropped their kindle pricing??? big deal!!! I bought my mother a kindle June 4 and it wasn't delivered until June 10. I still did NOT qualify for price difference refund!!!!!!!!!!
What lousy customer service. They should have at least considered an incremental refund for those in my circumstances. What a load of hooey.
I'm glad I have a Sony e-reader. At least they don't screw you over with this type of pricing. I was able to get my Sony reader at a discount because they phased their new version reader in and gave me a discount since I was an owner of their previous model. Also their downloads stay on my computer and aren't lost like when Amazon decides to just delete that book from their server.

]]> By: Customers Are Talking » Blog Archive » Prepaid ain’t nothing but a payment method http://caddellinsightgroup.com/blog2/2009/06/re-examining-kindle-pricing/comment-page-1/#comment-812 Customers Are Talking » Blog Archive » Prepaid ain’t nothing but a payment method Thu, 18 Jun 2009 20:29:29 +0000 http://caddellinsightgroup.com/blog2/?p=1299#comment-812 [...] of prepaid, especially its lack of contracts and penalties, is a virtue today more than ever. (The Kindle pricing model is a prepaid subscription. Another widespread product, Skype, works on a prepaid model as [...] [...] of prepaid, especially its lack of contracts and penalties, is a virtue today more than ever. (The Kindle pricing model is a prepaid subscription. Another widespread product, Skype, works on a prepaid model as [...]

]]> By: NWGuy http://caddellinsightgroup.com/blog2/2009/06/re-examining-kindle-pricing/comment-page-1/#comment-809 NWGuy Tue, 16 Jun 2009 20:12:08 +0000 http://caddellinsightgroup.com/blog2/?p=1299#comment-809 A fairer comparison of feature/function would have been the iPod Touch (price $229 - $399) and the Kindle. Both provide "free" wireless; the Kindle has the Sprint network packaged in and the iPod Touch leverages wifi hotspots. The real difference is in the feature set; Kindle is designed for reading and the Touch is designed for interactivity and rich media (though it can also be used for reading).<br><br>It goes beyond caveat emptor; focus on what YOU want to do and don't get swayed by the marketing. A fairer comparison of feature/function would have been the iPod Touch (price $229 – $399) and the Kindle. Both provide “free” wireless; the Kindle has the Sprint network packaged in and the iPod Touch leverages wifi hotspots. The real difference is in the feature set; Kindle is designed for reading and the Touch is designed for interactivity and rich media (though it can also be used for reading).

It goes beyond caveat emptor; focus on what YOU want to do and don't get swayed by the marketing.

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