Archive for the ‘viral marketing’ Category

The deep attraction of the locally-produced

Sunday, July 27th, 2008

While reading a review of Rob Walker’s “Buying In,” in today’s New York Times Book Review, I got to thinking about why I buy a certain type of beer.

The review points out Walker’s description of the rebirth of Pabst, which after decades of decline began to grow again, led by young people seeking an unpretentious and less heavily-advertised beer to drink. Picking up on the weak signals, Pabst marketing shrewdly capitalized on the image by embarking on a low-profile campaign focusing on small-scale sponsorships of happenings favored by their market segment.

Yesterday, I took the kids and some friends and went on a tour of the Troegs Brewery across the river in Harrisburg.

I only drink local beers–Troegs, Stoudt’s, Lancaster Brewing. And reading the book review made me ponder why this was so. Local beer is fresh, sure. Brewed in small batches. It has more taste than the mass-produced beers. But this didn’t explain it all to me. To me, the local aspect is predominant.

Was there a “deep metaphor” at work here? With apologies to the Zaltmans, authors of “Marketing Metaphoria” and coiners of the phrase “deep metaphor,” I think so. Something deep in my psyche makes me yearn for Troegs Sunshine Pils and revolt at the thought of Miller Genuine Draft.

Similarly, we get our vegetables much of the year from Spiral Path Farm, a CSA farm located about an hour from here, which we’ve visited.

At any rate, if this is so, it perhaps explains another phenomenon–when a big national bank buys a local bank, within two years a new local one springs up to take its place. Or does that only happen in my town?

Related Post:
“Marketing Metaphoria”: Deep yearnings about the products we buy

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What’s wrong with what Marie Digby did?

Thursday, September 6th, 2007

No, she wasn’t caught partying with Paris Hilton or Lindsay Lohan. She wasn’t arrested or sent to rehab.

As described in a front-page article in today’s Wall Street Journal (link – $$), musician Marie Digby made simple videos of herself singing cover songs, posted them on YouTube, got millions of views, and parlayed that into gigs on the Carson Daly show, local LA radio, and general buzz as a true YouTube discovery.

Oh, and she made an album with Hollywood Records (part of Disney) last year that is about to be released. The YouTube idea and the TV and radio appearances were done with the approval and assistance of marketing at Hollywood Records.

Oops.

Like any such situation, the coverup is far worse than the initial offense. So she was signed to a major label. So what? She made the videos herself, posted them herself. People found the videos themselves, played them, recommended them, etc. The YouTube buzz was legitimate.

So what didn’t she do right? She didn’t list her affiliation with a major label on her MySpace page. Not so bad, given that she hadn’t yet released an album.

Worse was the way she tried to erase the Hollywood Records connection. Here’s are examples from the Journal article:


When Los Angeles adult-contemporary station KYSR-FM, which calls itself “Star 98.7,” interviewed Ms. Digby in July, she and the disc jockey discussed her surprising success. “We kind of found her on YouTube,” the DJ, known as Valentine, said. Playing the lucky nobody, Ms. Digby said: “I’m usually the listener calling in, you know, just hoping that I’m going to be the one to get that last ticket to the Star Lounge with [pop star] John Mayer!”


and

Ms. Digby gave a backstage interview that was posted online by NBC. “I just did this YouTube video two months ago and never, ever imagined that it would actually get me on TV or radio or anything like that,” she said. “I just did it in my living room and it blew up first on YouTube and then I guess it got to Star 98.7 and then Carson Daly found me so that’s why I’m here.”

Now it’s not just Marie Digby. I’m certain the marketing folks at Hollywood, and her manager, were deeply involved in preparing her for the appearances, including rehearsing what she would say.

And the radio hosts and Carson Daly could easily have pointed out that Hollywood Records saw the same things in Marie that the viewers saw, and that she’s recorded an album to be released soon. But instead they played along with the “YouTube discovery” story and in so doing share part of the blame.

As best I can figure, Hollywood Records either fell in love with the story, even if it wasn’t completely true, or they were concerned that people finding out about their connection would be a buzz kill. In either case, they got in their own way.

So, a plea: media companies (really, all marketers), learn from your mistakes. Stop trying to manipulate audiences! It doesn’t work anymore! Use YouTube and all these new outlets to allow people to discover new artists, but for God’s sake have enough confidence and integrity to stand up and reveal that you’ve also made that discovery.

Then show them where to buy the songs.

(And now to demonstrate that there’s no such thing as bad publicity, here’s Marie Digby’s most popular video. It’s pretty good.)

Stop searching for influentials to infect with your message

Tuesday, May 1st, 2007

Viral marketing is the 21st century version of the search for the Holy Grail–deeply desired and rarely attained. Why are campaigns that “tip” into mass acceptance from a small initial base so rare? Perhaps, as David Weinberger writes,

Insofar as it’s about communicating a message, it’s still alienating. As Doc said succinctly so many years ago, “There’s no market for messages.”

Thankfully, marketers have a less-sexy but more effective method of reaching their audiences–what Duncan Watts and Jonah Peretti in the May Harvard Business Review (free link) call “big-seed marketing.”

Watts (who was responsible for one of the Top 5 Breakthrough Ideas reviewed in a prior post…as was Weinberger) and Peretti urge marketers to abandon the idea of finding the core group of influencers and creating a message so compelling that they can’t help but share it with three friends, and so on and so on.

Instead, create an ad that’s easily resent (using technology such as ForwardTrack) to a large number of people–the big seed–and let those who are interested send it along. Rather than an ever-increasing viral epidemic, you get an advertisement that lives for a while until it slowly peters out. With a large enough “seed,” the results are significant.

The Oxygen network used such a method to promote a fundraiser for Hurricane Katrina victims, and found that 7,000 messages sent ended up reaching more than 20,000 readers.

So stop searching for influentials and send your message widely. Let the influentials select themselves.

(Photo by Accidental Angel via flickr)

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