Posts Tagged ‘webinar’

A plea for feedback on the webinar

Monday, July 13th, 2009

Hi, all,

I did a very fun webinar a couple of weeks ago (”Customer Insight From The Ground Up“) and now am looking for feedback on it. I like the presentation subject matter and would like to continue to refine it for future talks. But… I really need people to tell me what they think. Is it completely incoherent? When do I start losing your interest? What’s extraneous? What do I need to change for the next time – or do you think I should cut my losses and make sure there’s not a next time? Give me details!

You can listen to the webinar, as well as download slides & notes, from Listrak’s site here.

Any and all feedback is welcome, in the comments, or via email (john@caddellinsightgroup.com).

Thanks a lot.

“Customer Insight From The Ground Up” webinar now archived

Friday, July 10th, 2009

If you regret missing the webinar I did last week, “Customer Insight From The Ground Up” (and I know you do), you’ll be happy to know it’s been archived. The webinar covers the customer story-gathering and sensemaking approaches discussed frequently on this blog. You can listen to the webinar, as well as download slides & notes, from Listrak’s site here.